Frequently Asked Questions
Leasing Questions
No appointment is necessary to tour our community. However, it is always appreciated if you call ahead to make sure we are available to provide adequate time for you to tour and ask questions. You can also set your own appointment by selecting Schedule a Tour on our website. Please arrive no later than one half hour prior to closing if you would like to tour the property. Everyone over 18 must have a valid photo ID to tour the community.
Our apartment homes are priced individually based on the amenities and features.
Application fees are $60.00 per person ages 18 and older occupying the apartment. You may pay this fee online for no cost, using your checking account and routing number or by credit card (a small fee would apply). All application fees are nonrefundable.
All applications are submitted online through the website. You can access the application by selecting "apply now" on the home screen; or you can visit the floor plans, choose which one works best for you, and then click apply. You can view our available units here.
Residents are responsible for paying for electric services through Evergy. A flat rate for water, sewage, trash, gas, and pest control fees will be charged by and paid to the property. The rate varies depending on the size of the apartment that you choose.
Security deposits for all floorplans start out at $300 and can increase up to one month's rent, based off of the application screening. Applications that don't fully meet the requirements may be approved with an additional Credit Approval Fee subject to our discretion.
Rent is always due on the 1st. A $100 late fee will be applied on the 6th of every month, and another $100 late fee is assessed on the 11th of every month if any balance is remaining (even Sundays and holidays).
You can pay rent by setting up your online account on our website. This allows you to use a bank account (no fee) or credit card (with fee) to make payments. Additional options are available through our Monarch App on your phone : Text to Pay, Scan and Go or our cash alternative forms of payments; such as, WIPS or Paylease Cash Pay are also available to make paying rent a little more convenient. GetFlex also partners with this property - so you can pay rent on your schedule, without penalty!
This property allows for up to 2 pets in each home, cats or dogs. We require a nonrefundable fee for each pet and monthly pet rent per pet. No breed or weight restrictions! A pet interview may be required and vet records must be provided prior to the pets' move-in. Visit our Pet Policy page to learn more.
Resident Questions
Yes. You will need to provide a 60-day notice and pay a buy-out fee that is equal to two months' rent. Please make sure that you reference your signed lease agreement and confirm policies with your Property Manager as there could be unique circumstances.
Yes, service members can break their lease without penalty in certain circumstances through the Servicemembers Civil Relief Act (SCRA). Please contact the property manager as soon as possible in this situation. You will need to provide written notice and a copy of your military orders.
If you love our apartments and want to refer a friend, please let our office know! We offer resident referral programs throughout the year and would love for your friends and family to join our community.
You may call the office, send an e-mail, or leave a message with the answering service. You may also submit work orders online if you are enrolled in our online services.
Yes, if someone is temporarily staying with you, please let the office know so we can accommodate for parking. If someone is permanently moving in, or staying longer than 2 days, they will need to fill out an application to be added to your lease agreement.
We require a 60-day written notice, which you are responsible for, prior to move-out. If you need to move-out at the end of your lease term, please remember to come in 60 days prior to the lease expiring to provide your written notice.
Yes, Spectrum is our preferred provider, but we also offer Google Fiber.
You will not only have access to our full outdoor kitchen, but there are multiple BBQ Picnic Areas staged throughout the property for your conveinience. Please note - storing or grilling on a balcony or patio is not authorized according to the local fire marshal.
If you are locked out during business hours; come to the office to be let back into your home. If locked out after hours, please contact your local locksmith (copies of new keys will need to be provided to the office). Maintenance is not authorized to respond for lockouts.
If you have lost your keys, you may have new keys made during business hours for a small fee. All mail keys are replaced through/at the post office.
This property participates in a controlled parking program that permits only residents and guests to use the parking lot. Vehicle registration is mandatory and one vehicle per lease holder is permitted.
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Testimonials
Excited for the pool party! We had fun last year!! I love and appreciate all the fun events you guys do for the complex! Nice to be interacting with staff and feel appreciated as a tenant.... I don't know any other apartments that do that! Thank you!!!!
- Resident Testimony
Best place to live ever!! Great staff and beautiful grounds!
- Google Review
Another year here my husband, 2 young girls, & i will be renewing our lease here! The Hills environment & overall atmosphere continues to exceed our expectations! Can't say enough about the wonderful continuity of all the staff that is well maintained throughout the years we've been here!
- Google Review
We So impressed with the maintenance their work is good and they are so easy to talk to concerning the problem we have in our home we are enjoying our staying at the hills apartment thank you so much for your help.
- Google Review
I have lived here for a few years and the ladies in the office are always helpful. A few weeks ago the washer on my toilet hose broke. Water went all over the place and the emergency maintenance man was awesome. I was really upset but he was very helpful with the situation.
- Google Review
I’ve been living here for almost a year & it’s been wonderful. The management and maintenance workers are amazing, if you have anything wrong with your unit they be on top of it plus they really nice & understandable. It’s peaceful and quiet.
- Google Review
Honestly I couldn’t be more happier I really love living the hills, looking forward to be staying here for longer
- Google Review
Excellent service, exceptional staff, friendly and always ready 24/7 I live in the best place in Missouri
- Google Review
Nice area, great location, awesome staff
- Google Review
Great community, lovely staff
- Google Review